Legal Notice
Every legal fact about Polar Hair Co Inc, in one honest place.
This Legal Notice sets out exactly who operates polarhairofficial.com, how we are registered, how we sell and ship Instant Dye Shampoo, and which U.S. consumer-protection, advertising, and cosmetic-safety laws govern every order placed on this site. Nothing here is boilerplate — it is written specifically for our business and our one product.
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The company legally responsible for this website
polarhairofficial.com is owned and operated by a single, identifiable company. We publish our registration details in full below so that customers, payment processors, and regulators can independently verify exactly who they are dealing with — nothing about our identity is hidden behind a contact form.
Polar Hair Co Inc
- Legal business name
- Polar Hair Co Inc
- Doing business as (storefront)
- Polar Hair Official
- Entity type & jurisdiction
- Corporation, registered in the State of Texas
- Texas Secretary of State file no.
- 806556168
- Federal Employer Identification No. (EIN)
- 35-2960667
- Principal business address
- 17350 State Hwy 249, Ste 220 #35408, Houston, TX 77064, USA
- Website operated
- polarhairofficial.com
- Customer support hours
- Mon–Fri, 10:00 AM–6:00 PM CT
Polar Hair Co Inc is the sole trading entity behind polarhairofficial.com. We are not a marketplace, a dropshipping storefront, or a reseller operating under someone else’s merchant account — every order, every charge on your statement, and every customer-service reply comes directly from this company. If you would like written confirmation of any detail on this page for your own records, email help@polarhairofficial.com and our team will confirm it directly.
A single, clearly disclosed product: Instant Dye Shampoo
Polar Hair Co Inc sells one product line — Instant Dye Shampoo, an ammonia-free, oxidative hair-color shampoo sold in seven shades (Black, Dark Brown, Medium Brown, Light Brown, Blonde, Purple, and Red). We deliberately keep our catalog to this one item so that every claim we make about it — application time, wear duration, ingredients, and safety — is something we can stand behind personally, batch after batch.
Category & classification
Instant Dye Shampoo is regulated in the United States as a cosmetic, not a drug. It is not intended to diagnose, treat, cure, or prevent any disease, and no claim on our site should be read that way. Its function is limited to coloring hair, exactly as described on the product page and packaging.
What’s in every box
Each order ships as a 200 ml bottle with an instructions and care pamphlet. The full ingredient list — including the active color developers p-Phenylenediamine (PPD) and hydrogen peroxide — is published on the product page and printed on the carton, not withheld pending a support inquiry.
Who this product is not for: Instant Dye Shampoo is intended for adult use only and should not be used by anyone under 18, anyone allergic or sensitized to PPD or related dyes, or anyone who has had a prior reaction to hair-coloring products. A 24-hour patch test is required before every first-time application, as printed on the carton.
What you see at checkout is what you pay
Currency & display
All prices on polarhairofficial.com are listed in U.S. Dollars (USD). Instant Dye Shampoo is $34.95 per bottle at every quantity tier; multi-bottle orders unlock free shipping rather than a lower unit price, and that structure is shown in full before you add anything to your cart.
No hidden fees
The price shown on the product page and in your cart is the full price of the product itself. Any applicable sales tax and any shipping charge are calculated and displayed separately at checkout, before you enter payment information — never added silently afterward.
Sales tax collection
We collect state and local sales tax on orders shipped to states where we are required by law to do so, at the rate set by the destination state. The exact tax amount for your order is itemized on the checkout page and on your emailed receipt.
Prices may change over time as our costs change, but any price change only applies to orders placed after the change takes effect — never retroactively to an order you’ve already completed. Promotional discounts, when offered, always display the standard price alongside the discounted price so the savings are verifiable.
How your order and your payment details are handled
Encrypted, PCI-compliant checkout
Card payments are encrypted in transit using SSL/TLS and processed by PCI DSS-compliant payment providers. Polar Hair Co Inc’s servers never receive or store your full card number, CVV, or expiration date.
Accepted payment methods
We accept Visa, Mastercard, American Express, and PayPal. Your statement descriptor will identify the charge as originating from Polar Hair Co Inc / Polar Hair Official.
Order confirmation
Every completed order receives an emailed confirmation with an order number, itemized pricing, and estimated delivery window, sent to the email address you provide at checkout.
We reserve the right to cancel or limit an order — for example, if a payment cannot be verified, if an item is out of stock, or if fraud is suspected — and will always notify you by email and issue a full refund for any amount already charged in that situation.
Where we ship, and how long it honestly takes
Coverage area
We currently ship only to addresses within the United States, including all 50 states. We do not ship internationally at this time, and no international shipping option will appear at checkout.
Processing & transit
Orders are packed and dispatched within 1–2 business days of purchase, with typical delivery 4–6 business days after dispatch. Full details and any current exceptions are kept up to date on our Shipping Policy page.
Delays & delivery issues
Consistent with the FTC’s Mail, Internet, or Telephone Order Merchandise Rule, if we cannot ship within the timeframe promised at checkout, we will notify you and give you the option to cancel for a full refund rather than leave you waiting without an update.
Our 30-day money-back guarantee, in plain terms
30 days from delivery
You have 30 days from the date your order is delivered to request a refund or exchange — whether the product didn’t work for you or you simply changed your mind. This applies even if the bottle has been opened and used.
How to start a return
Email help@polarhairofficial.com with your order number and reason for the return before sending anything back. Our full, current process — including damaged, missing, or wrong-item handling — is published on our Return & Refund Policy page.
The laws that govern how we make, label, and sell Instant Dye Shampoo
As a U.S. cosmetics seller, Polar Hair Co Inc’s labeling, ingredient disclosure, and safety communications are shaped by the following federal frameworks. We list them individually, in our own words, rather than as a single vague reference.
Federal Food, Drug, and Cosmetic Act (FD&C Act)
Instant Dye Shampoo is manufactured and labeled to meet the FD&C Act’s requirements for cosmetics, including truthful labeling and a full ingredient declaration in descending order of predominance.
Coal-tar hair-dye caution statement (21 CFR 740.18)
Because our formula contains coal-tar-derived color agents, including PPD, the required FDA caution statement and patch-test instructions appear on the product carton, the insert, and the product page — not only in fine print buried in a policy document.
Modernization of Cosmetics Regulation Act of 2022 (MoCRA)
We maintain accurate ingredient records for Instant Dye Shampoo and are prepared to report serious adverse events to the FDA within the timeframes MoCRA establishes for cosmetic manufacturers and distributors.
Fair Packaging and Labeling Act (FPLA)
Our packaging discloses the identity of the product, the net quantity of contents (200 ml), and the name and address of the responsible company, exactly as the FPLA requires for a consumer commodity.
Adverse reaction reporting
If you experience an adverse skin or scalp reaction after using Instant Dye Shampoo, contact us at help@polarhairofficial.com with details of the reaction. We document every report and, where warranted, escalate it through the appropriate regulatory channel.
Patch test requirement: A 24-hour patch test on a small area of skin is required before every first application of Instant Dye Shampoo, and recommended before every subsequent application if you have had any change in skin sensitivity. Full instructions are printed on the carton and detailed on the product page.
How we market this product, and how you can opt out
Truthful, substantiated claims
Under Section 5 of the FTC Act and the Texas Deceptive Trade Practices–Consumer Protection Act, every performance claim we make — the 10-minute application time, the ammonia-free formulation, up to 6 weeks of wear — reflects our internal testing and what’s printed on the label. We do not publish claims we can’t stand behind.
Genuine reviews only
Consistent with the Consumer Review Fairness Act, we never write, purchase, or suppress customer reviews, and we never use a contract term to penalize a customer for posting an honest one. Every review shown on our product page comes from a verified purchaser.
Email marketing & CAN-SPAM
Marketing emails from us always identify Polar Hair Co Inc as the sender, use a truthful subject line, and include a working unsubscribe link that we honor within 10 business days, as required by the CAN-SPAM Act.
Ownership of the Polar Hair Co Inc brand and this website
The Polar Hair Co Inc and Polar Hair Official names, our product photography, packaging design, site copy, and the layout of polarhairofficial.com are the property of Polar Hair Co Inc or our licensors, and are protected under U.S. copyright and trademark law. You may not reproduce, redistribute, or repurpose this material — including for resale of our product on another platform — without our prior written permission. Customer photos or testimonials submitted to us may be featured on our site or marketing channels with attribution to the customer’s first name and city, unless the customer asks us not to.
What we collect, and the rights you have over it
What we collect
To fulfill an order, we collect your name, shipping and billing address, email, and order history. We do not collect or store full payment card numbers — that data is handled entirely by our PCI-compliant payment processor.
Your rights
You can request access to, correction of, or deletion of the personal data we hold about you at any time by emailing help@polarhairofficial.com, including any additional rights available to you under your state’s privacy law (such as the CCPA in California). Our complete, itemized Privacy Policy is published at polarhairofficial.com/privacy.
Who may use this site, and how
Age & account eligibility
You must be at least 18 years old, or the age of majority in your state, to place an order on polarhairofficial.com. Instant Dye Shampoo is formulated and labeled for adult use and is not intended or marketed for use by minors.
Prohibited use
You agree not to use this site for any unlawful purpose, to submit false order or payment information, to resell Instant Dye Shampoo commercially without our written authorization, or to interfere with the security or normal operation of the site.
How disagreements are handled, and under whose law
No guarantee of outcome
Individual results with any hair-color product vary by hair type, condition, and porosity. We stand behind our formula and our 30-day guarantee, but we cannot promise an identical shade result for every person.
Limitation of liability
To the fullest extent permitted by law, Polar Hair Co Inc’s liability for any claim relating to your order is limited to the amount you paid for the product. We are not liable for indirect or consequential damages arising from product use outside the instructions printed on the carton.
Governing law & venue
This Legal Notice and your use of polarhairofficial.com are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-law principles. Any dispute not resolved informally may be brought in the state or federal courts located in Harris County, Texas.
Nothing in this Legal Notice limits any consumer protection or warranty right that cannot be waived under applicable U.S. federal or state law, including the laws of the state to which your order is shipped. If any provision here is found unenforceable, the remaining provisions stay in full effect.
Questions about this Legal Notice
| Monday – Friday | 10:00 AM – 6:00 PM |
| Saturday – Sunday | Closed |
Updates to this Legal Notice
We may update this Legal Notice as our business, our shipping coverage, or applicable law changes. Material changes will be reflected here with a new “last updated” date. We encourage you to review this page periodically, especially before placing a new order.
All of our policies, in one place
Last updated and effective: July 22, 2026 — Polar Hair Co Inc, 17350 State Hwy 249, Ste 220 #35408, Houston, TX 77064, USA. Texas SOS File No. 806556168. EIN 35-2960667.
